Provider Support
16 articles
- Dropshipping KitsVirtual meetings with clients? Need to dropship kits to clients? See below for some suggested steps.
- Ordering Kits to PracticeNeed to order and manage kits in center? See below for some suggested steps.
- Kit Status for ProvidersThis article describes kit status tags and their meaning
- Viewing & Saving a PDF Version of Your Patient's ReportThis article describes how to access and download your client or patients report.
- Guide to Managing Pathogens and ParasitesThis article outlines several sources to use if your patient or client has a detected pathogen or parasite that you would like to treat.
- Basic View: Intestinal HealthHow to interpret Jona's associations relative to typical biomarkers and how Jona can provide more powerful insights.
- The F/B RatioThis article describes the F/B ratio and how to interpret it.
- Releasing a ReportThis article will describe how to release a report to your client or patient so they can review the results.
- How to Edit Client InfoFollow the steps below to edit client info
- How to Setup your ClientsAdding a new client to your Jona Practitioner Portal? Follow the steps below:
- Client Invite StatusesA key for client invite statuses
- How to manage email notificationsWould you like to be alerted when a report is ready or sample is received for any of your clients?
- How to deactivate a kitDid your client cancel or reschedule their appointment and you'd like to reuse the kit you have in clinic for someone else?
- Manage Staff in Your Provider Portal
- View & Manage OrdersView and manage your orders in one place.
- The Patient Order ExperienceWhat is the workflow for patients?